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Philadelphia Airport Tests TSA Language Translation Devices
According to the article, the TSA is trialing language translation and interpretation devices at Philadelphia International Airport. These handheld devices, which support 83 languages, aim to improve communication at security checkpoints, especially for travelers with limited English proficiency. The pilot program assesses the devices’ effectiveness and impact on operations. Challenges, such as translating colloquial terms and dealing with ambient noise, are being evaluated. The devices are a step towards enhancing the travel experience for a diverse passenger base.
tsa.gov
PHILADELPHIA—Transportation Security Administration (TSA) officers are testing the use of new hand-held language translation-interpretation devices in an effort to support a more positive security checkpoint experience for individuals who are limited English proficient, international travelers and individuals who are deaf … Continue reading
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